Getting Started:
- What is Genentech's expectation of suppliers?
- How do I become a Genentech supplier (vendor)?
- What information do I need before I get started in the registration tool?
- What happens after I register on the website?
- If I do not hear from Genentech after registering online, what are my next steps?
- If I am a current supplier for Genentech, do I need to fill out the supplier registration profile?
- Are there any specific requirements, such as certification, you require from suppliers?
Supplier Registration Detail:
- What version of W9 must I provide?
- I'm representing a non-profit organization. Do I still have to complete a W9?
- How do I get set up as a supplier in your system?
- Can other Genentech personnel use the Vendor ID number assigned to my company?
- I've recently changed my name, address, or tax status; do I need to submit a new W9 form?
- Where do I submit my W9 form or inquiries?
- When do you send out 1099 MISC forms?
Supplier Diversity:
- What is supplier diversity?
- What is Genentech's supplier diversity vision?
- Why is Genentech focusing on supplier diversity?
- As a diverse supplier, how do I start working with Genentech?
- How do I become registered or certified with the SBA?
- Does Genentech provide assistance for suppliers to become registered?
- Does certification or registration guarantee additional work?
Products and Services:
Invoices and Payments:
- What are Genentech's Guidelines for Goods and Services?
- Where do I send my invoices for payment?
- Who can I talk to if I have questions about my invoice?
- What must I include on my invoice for payment?
- Are there alternative methods of invoicing?
- What payment methods are available other than a check?
- Why is my invoice blocked for payment? (Why has my invoice not been paid?)
- When will my invoice be paid?
Contacts:
- How can I contact someone about sourcing opportunities in Genentech?
- Who do I contact if I have further questions?
Getting Started:
- What is Genentech's expectation of suppliers?
Genentech looks for companies that provide high quality products and services and demonstrate the following "value-added" qualities:
- Cost Savings
- Financial Viability
- Competitive Pricing
- Customer Focus
- Innovative Business Solutions/Strategic Thinking
- Continuous Improvements
- Proven Ability to Deliver
- How do I become a Genentech supplier (vendor)?
Please contact our Supplier Relations Department at (650) 225-2500 for more information. We will need information such as:
- What services your company provides
- A W-9 Tax form available upon request
Please keep in mind that the more information that is readily available, the quicker we will be able to assist your request.
IRS Forms
- W9 Form (PDF)
US vendors (i.e. individuals, organizations, or companies) who operate in the United States or its territories. - W8 BEN Form (PDF)
Foreign vendors (i.e. individuals, organizations, or companies) subject to US tax on compensation they receive from a US company. - Form 8233 (PDF)
Foreign individuals who receive compensation for services performed in the US and fall under a tax treaty exemption between the US and the individuals home country.
If the foreign independent contractor does not have a US taxpayer ID number and does not want taxes withheld, then they will need to submit form W7 to the IRS. A copy of the filed W7 must then accompany form 8233.
NOTE: A vendor must be setup in Genentech's SAP system in order for Genentech to issue payment. Genentech requires three business days from date of receipt of the completed forms to set up the vendor in the system.
- What information do I need before I get started in the registration tool? You will need your company's general information such as addresses, telephone numbers, contact information, Federal Tax Identification Number (FIN), and your company's DUNS.
- What happens after I register on the website? We may not have a current requirement for your capabilities and may not know when such a requirement will occur; however, when the need for your product or service does occur, we might consider contacting you should an opportunity become available that matches your company's product or service offering.
- If I do not hear from Genentech after registering online, what are my next steps?
Please keep in mind that there may not be a need for your product or service at the moment. We will keep your information on file for three years from the date of your most recent update. We might consider contacting you should an opportunity become available that matches your company's product or service offering.
You should receive an immediate confirmation of your registration. If you still have additional questions, please send an e-mail to supplierrelations@gene.com. - If I am a current supplier for Genentech, do I need to fill out the supplier registration profile? Yes. We strongly recommend registering your company profile. Please indicate that you are an existing supplier.
- Are there any specific requirements, such as certification, you require from suppliers?
For a supplier to participate in the Supplier Diversity program they must be registered by the SBA.
If you are already certified by the SBA, please complete the Genentech supplier registration form.
- What version of W9 must I provide? You must provide a W9 version dated Nov 2003 or more recently.
- I'm representing a non-profit organization. Do I still have to complete a W9? Yes, we will require a W9 form in order to confirm your tax status as a non-profit organization.
- How do I get set up as a supplier in your system?
To be set up as a supplier in the Genentech system you must first provide the appropriate IRS form:
- W9 — individuals, organization, or companies who operate in the United States.
- W8BEN — foreign individuals, foreign organizations, or foreign companies.
- 8233 — foreign individuals who receive compensation for services performed in the United States.
- Can other Genentech personnel use the Vendor ID number assigned to my company? Yes, once your company is in the Genentech system any Genentech personnel may use this Vendor ID to procure and/or pay for goods or services.
- I've recently changed my name, address, or tax status; do I need to submit a new W9 form?
Name Change — Yes, you must complete a new W9 form with new company name.
Address Change — No, you must provide correspondence requesting an address change and/or updated in the Genentech system.
Tax Status Change — Yes, you must complete a new W9 form with new Tax ID or status. - Where do I submit my W9 form or inquiries?
To submit W9 forms you may:
- Attached a completed W9 form with your first invoice
- Email to: apvenadd-d@gene.com
- Fax to: 877-506-2641 (W9 form only)
- Mail to:
Genentech, Inc.
P.O. Box 9030
South San Francisco, CA 94080
For all invoice related inquiries please contact the P2P support team at:
Email: p2psupport-d@gene.com
Phone: 650-467-0810
Fax: 800-229-4041 - When do you send out 1099 MISC forms? 1099 will be sent out by January 31st of each year.
- What is supplier diversity? Genentech is committed to actively fostering a diverse supplier base. We seek qualified suppliers, large and small, from all segments of the business community. This not only helps to meet our business objectives and to foster economic growth within the communities in which we live and work, but it also adds value to the company and helps us enhance our role as an industry leader.
- What is Genentech's supplier diversity vision? Our vision is to cultivate as diverse a supplier pool as possible in order to maximize the quality and talent available to Genentech. In order to do this, we provide business enterprises — including but not limited to small, disadvantaged, veteran, disabled, hub zone and woman-owned companies — with the business opportunities and information they need to do business with Genentech.
- Why is Genentech focusing on supplier diversity? Excellence in supplier diversity will ensure our ability to meet the demands of the changing world and our commitment to be a leader in our industry. By promoting and providing opportunities for small business enterprises, we reap the reward of competitive advantage through successful business relationships. Please read our values to learn more about the importance of diversity to Genentech's culture and how we conduct our business.
- As a diverse supplier, how do I start working with Genentech?
Genentech requires that your company profile be entered into the US Small Business Administration's (SBA's) Central Contractor Registration (CCR) database before soliciting business with us.
If you have already registered with CCR, please complete the Genentech supplier registration form. - How do I become registered or certified with the SBA? For more information about certification, please contact the SBA.
- Does Genentech provide assistance for suppliers to become registered? Genentech currently does not have any programs to assist suppliers in the registration or certification process. However, the SBA hosts workshops and networking opportunities for small businesses. Please check the SBA website for more details.
- Does certification or registration guarantee additional work? All purchases are made in a competitive marketplace. Completing the Genentech supplier registration form does not automatically place your company on a "bidder's list," constitute approval of your firm as a Genentech supplier, or obligate Genentech to solicit a request for a quotation or purchase goods and/or services from your company.
- What categories of products and services does Genentech purchase?
A detailed list of products and services we purchase is included in this website.
When you complete the Genentech supplier registration form, please make sure you indicate your company's UNSPC or NAICS code. This will help us quickly search for your specific industry in our database.
- What are Genentech's Guidelines for Goods and Services?
The following guidelines apply to all goods and services procured by Genentech:
- Genentech requires all suppliers to have an open purchase order with sufficient funds available before any work begins or goods are delivered.
- Genentech's purchase order terms and conditions apply to all goods and services procured by Genentech unless previously established by a pre-existing contract between Genentech and the supplier.
- When required by Genentech, a signed agreement/contract must be returned to Genentech before a PO will be issued and work can begin.
- Genentech only pays for materials and services specified on the purchase order. Genentech does not pay for goods shipped in excess of the specified quantity or for work that is not specified on the PO.
- Where do I send my invoices for payment?
Mailing address for invoices (unless stated differently in your contract):
Genentech
P.O. Box 9030
South San Francisco, CA 94080-9030
Email address to submit invoices (if there are no inquiries):
vfinvoices@gene.com
Fax number to submit invoices:
(877) 506-2656 - Who can I talk to if I have questions about my invoice? Invoice Disputes and Inquiries: please contact Genentech's P2P Customer Support for all invoice and order inquiries at (650) 467-0810 or email questions to p2psupport-d@gene.com.
- What must I include on my invoice for payment?
Invoices must contain the following information to be considered eligible for payment:
- Vendor Name
- Vendor Invoice Number
- Vendor Invoice Date
- Payment terms
- Discounts
- Genentech PO number (required for amounts over $5,000.00)
- Include Genentech business partner contact if no PO is supplied
- Remit address
- Detail summary for charges, and amount of charges
- Item/service description (must match the PO, if applicable)
- Quantity ordered (must match the PO, if applicable)
- Unit of measure (must match the PO, if applicable)
- Prices and total cost for each product/service (must match the PO, if applicable)
- Are there alternative methods of invoicing? For alternative billing methods such as summary billing or EDI: Vendors will large volumes of invoices (25 or more invoices per month) may qualify for Summary Billing (Excel spreadsheet of invoice information) or EDI. Please contact Genentech's P2P Customer Support for all invoice and order inquiries at (650) 467-0810 or email questions to p2psupport-d@gene.com for more information.
- What payment methods are available other than a check?
- American Express Credit Cards: Genentech uses Corporate Purchasing Cards to pay for low dollar ($5K or less) transactions that are not on a Purchase Order. Many departments have purchasing cards that can be used for immediate payment. Our card provider is American Express
- ACH: As part of Genentech's continuing efforts to improve efficiency, we offer our Automatic Clearing House (ACH) Payment Program. With ACH payments, invoices are paid electronically and no check will be created for your payment.
Benefits to setting up ACH include:- Posting of deposits to your company bank account sooner. This will eliminate waiting to receive payment in the mail and manually depositing the check at the bank.
- Reducing multi-handling risks. Payment is made directly from our bank to yours, reducing the probability of human intervention error.
- Preventing lost or delayed checks. Payments are made electronically, without the possibility of a check getting lost in the mail.
To participate, complete the ACH enrollment form and return it via fax to 877-504-7968 or email vfpayments-d@gene.com.
Please note that your company and bank must be able to handle ACH CTX transactions since the remittance advice is currently sent to the vendor's bank.
- Why is my invoice blocked for payment? (Why has my invoice not been paid?)
There are various reasons the submitted invoice is blocked for payment. They include:
- Genentech did not receive the invoice
- The invoice did not include all required elements for payment
- The invoice does not match the setup of the referenced PO
- The PO has insufficient funds for payment
- The invoice did not include a PO
- The invoice is pending approval per the Genentech business partner contact
In each instance, the P2P Customer Support team can assist in the resolution of open invoices.
- When will my invoice be paid? Invoices will be paid per the established agreement of net terms.
- How can I contact someone about sourcing opportunities in Genentech? Sourcing Managers for Genentech will access this database for sourcing opportunities. Therefore, it is extremely important for you to indicate your company's UNSPC or NAICS code on the registration form to help us quickly search for and identify the respective industry you represent.
- Who do I contact if I have further questions? To learn more about our Supplier Diversity Program or if you have further questions, please contact supplierrelations@gene.com